13 Cyber Security Truths To Live By img

13 Cyber Security Truths To Live By

#1 It’s Not A Technology Problem. It’s A People Problem When it comes to security, your organisation is very similar to a house. For protection, you have doors, locks, windows and fences. To detect threats, you have alarms, motion detectors, monitoring and crime watch. To respond to threats, you might have a dog, a gun, the help of local police …

Why Cloud Is the Right Move for Nonprofits

Why Cloud Is the Right Move for Non-profits

In the beginning, the cloud was a scary, uncharted territory. Non-profits had concerns about how safe information was in the cloud or whether cloud systems were reliable. Faced with changing their IT financial model to operational expenses instead of their typical capital outlays and their concerns about employee adoption and training, many non-profits opted to stay out of the cloud. …

Yes, GDPR Can Affect You – Here’s What You Need to Know

Yes, GDPR Can Affect You – Here’s What You Need to Know

The European Union’s General Data Protection Regulation, better known as GDPR, swung into full enforcement May 25, 2018. It was enacted to offer certain protections to EU citizens regarding their personal information. Though it was passed two years ago, SMBs and corporations without an international business model largely ignored it until the enforcement went into effect a month ago. You …

Does Your IT Provider Help You Implement Strategy

Does Your IT Provider Help You Implement Strategy?

Non-profits are vital to thriving communities. Big cities, small towns, and neighbourhoods depend upon non-profits to provide much-needed services to residents. And, like their for-profit counterparts, non-profit organizations face big challenges when it comes to how they operate and how successful they are. The Council of Non-profits lists implementing strategy as one of the top five issues non-profits deal with today. …

A Path to Great Technology for Nonprofits

A Path to Great Technology for Nonprofits

Nonprofit organizations face many challenges when it comes to technology including restricted budgets and limited in-house IT resources. This makes it difficult to own, implement, manage and leverage mission-critical technology. Gartner Group reports that businesses spend an average of 2.3% of annual revenues on IT. Regardless of whether your tech budget is higher or lower than 2.3%, it’s important to …

The Real Solution to Downtime and Costly IT Repairs

The Real Solution to Downtime and Costly IT Repairs

Natural disasters and even mistakes by employees can bring your operations to a halt. No matter the reason, this downtime disrupts operations and reduces your profit. Even if your systems are up 99.99% of the time, that’s still more than a full day’s work over the course of a year. Technology should not dictate your productivity. Take control of the situation with a more …

How Do Your Customers Relate To Your Auto Attendant

How Do Your Customers Relate To Your Auto Attendant?

It is said that you never get a second chance at a first impression. When your customers call your business, what is their first impression? How many buttons do they need to press to answer the question they are asking? Do they get lost in the key pad maze of voice mail prompts and computerized voices that is all to …

The Real Costs of Downtime

The Real Costs of Downtime

Imagine yourself laying on a warm beach, cool breeze coming off the ocean, refreshing drink in hand. You’re soaking up the sun to get a “healthy” tan to show off when you get back home after vacation. Skin cancer isn’t on your mind. Heck, you’re not even worried about getting a sunburn. It won’t happen to you, you say to …

5 Tricks to Avoid Downtime

5 Tricks to Avoid Downtime

“Penny wise, pound foolish.” This British saying has endured through time because its wisdom holds true even today – particularly when it comes to technology. Nothing kills the bottom line like downtime. Often, downtime is easily prevented but, someone along the way decided to “save money” instead. Like the business owner who hired his brother-in-law to manage the IT department …

MSP Evaluation Guidelines For SMBs

MSP Evaluation Guidelines For SMBs

Many small and mid-sized businesses waste valuable time and money interviewing multiple Managed Services Providers (MSPs) without a strategy or budget in place. This puts way too much faith in the hope of formulating a plan after reviewing 5-10 different proposals from organizations not likely to be in the same service class. National IT providers are different from regional providers, …