A Path to Great Technology for Nonprofits

A Path to Great Technology for Nonprofits

Nonprofit organizations face many challenges when it comes to technology including restricted budgets and limited in-house IT resources. This makes it difficult to own, implement, manage and leverage mission-critical technology. Gartner Group reports that businesses spend an average of 2.3% of annual revenues on IT. Regardless of whether your tech budget is higher or lower than 2.3%, it’s important to …

The Real Solution to Downtime and Costly IT Repairs

The Real Solution to Downtime and Costly IT Repairs

Natural disasters and even mistakes by employees can bring your operations to a halt. No matter the reason, this downtime disrupts operations and reduces your profit. Even if your systems are up 99.99% of the time, that’s still more than a full day’s work over the course of a year. Technology should not dictate your productivity. Take control of the situation with a more …

How Do Your Customers Relate To Your Auto Attendant

How Do Your Customers Relate To Your Auto Attendant?

It is said that you never get a second chance at a first impression. When your customers call your business, what is their first impression? How many buttons do they need to press to answer the question they are asking? Do they get lost in the key pad maze of voice mail prompts and computerized voices that is all to …

The Real Costs of Downtime

The Real Costs of Downtime

Imagine yourself laying on a warm beach, cool breeze coming off the ocean, refreshing drink in hand. You’re soaking up the sun to get a “healthy” tan to show off when you get back home after vacation. Skin cancer isn’t on your mind. Heck, you’re not even worried about getting a sunburn. It won’t happen to you, you say to …

5 Tricks to Avoid Downtime

5 Tricks to Avoid Downtime

“Penny wise, pound foolish.” This British saying has endured through time because its wisdom holds true even today – particularly when it comes to technology. Nothing kills the bottom line like downtime. Often, downtime is easily prevented but, someone along the way decided to “save money” instead. Like the business owner who hired his brother-in-law to manage the IT department …

MSP Evaluation Guidelines For SMBs

MSP Evaluation Guidelines For SMBs

Many small and mid-sized businesses waste valuable time and money interviewing multiple Managed Services Providers (MSPs) without a strategy or budget in place. This puts way too much faith in the hope of formulating a plan after reviewing 5-10 different proposals from organizations not likely to be in the same service class. National IT providers are different from regional providers, …

Why having sound infrastructure pays off

Why having sound infrastructure pays off

A hunch may have a place in sports, detective work, or fortune telling, but for businesses, relying on gut-instinct can lead to disastrous outcomes. That’s why enterprise resource planning (ERP), customer relationship management (CRM), and business intelligence (BI) applications are gaining ground as organizations strive to make more data-driven management decisions. It’s also best to leave hunches and guesswork out …

Are you maximizing your social media potential

Are you maximizing your social media potential?

Social media as a component of marketing is continuously growing its own significant heartbeat in the industry — so much so that many businesses nowadays make exclusive use of it for their advertising and promotional needs. Having great content on your site is the magnet that attracts visitors. However, when there is too much competition on the most popular platforms, …

Hacks to boost the speed of your WordPress site

Hacks to boost the speed of your WordPress site

We’ve all experienced the frustration that comes with a slow-loading website. While 10 years ago, we would have waited patiently as a site loaded with all the urgency of a sloth, today’s internet surfers won’t hesitate to close the tab. Most expect at least a three-second load time, while some won’t settle for wait times over two. So how can …

Comparing the top business dashboards

Comparing the top business dashboards

A dashboard is a single display that provides all the information you need to make important business decisions and manage your company. While dashboards are generally helpful, you need to choose the one that works best for your company’s objectives and goals. Here are three types of business dashboards to consider. Strategic dashboards Ideal for senior managers and executives, strategic …

Keeping your email safe

Keeping your email safe

If you think your email is safe from hackers, think again. A lack of sufficient email security measures can result in data theft, unauthorised access to sensitive information, and malware attacks. Here are some tips to secure your email account from unwanted intruders and the many troubles that come with them. Use separate email accounts Most people use a single …

How to keep your laptop from overheating

How to keep your laptop from overheating

More employees are opting for laptops because they’re compact and easy to carry around. However, small frames mean less space for computer chips, transistors, RAM, hard drives, and other hardware components. This leads to overheating. Causes of overheating Laptops generate heat when in use. That’s why they have internal fans that blow out hot air and suck in cooler air. …