The modern workplace looks different than anyone could ever have imagined just a few short years ago. What should business owners know about their remote teams? Here’s a look at both the good and the bad of some current modern work environment trends. The Good: Remote Work is Here to Stay What initially started as a wild scramble to keep workers …
5 Ways to Improve Morale with Technology
There are five ways to improve morale in the workplace (and lower frustration) with technology. As a Windows Vista survivor, reducing workplace technology anxiety is a labor of love for me. For our younger readers, Windows Vista was an operating system from 2009 so beset with problems Microsoft’s former president used to make derogatory comments about it in public. I …
Strengthen NIST Cybersecurity with Microsoft 365
Microsoft 365 is the perfect solution to strengthen your NIST cybersecurity program. This strength comes from Microsoft’s close alignment with NIST AKA The National Institute of Standards and Technology. By combining Microsoft 365 services with NIST guidelines, businesses get an easy-to-follow IT planning blueprint. Now part of The Commerce Department, NIST is over 100 hundred years old and plays a vital role …
The Cloud Revolution Is Here: Are You Ready to Migrate to the Cloud?
At the beginning of the COVID-19 pandemic, the demand was on: find a way to keep employees connected, safe, and productive wherever and whenever they work. Businesses had to make some quick decisions to enable their remote workforce. The first stirrings of the cloud revolution were in the air (pun intended). What is cloud computing, anyway? Why migrate to the …
What is 802.1 X? How 802.1 X Authentication Works for Organizations
What is 802.1 X? The story of 802.1X authentication’s growth is like that of many new security technologies. Network administrators used to treat certain types of new security technology as too complicated for small to medium-sized businesses. These technologies were occasionally discussed but never given much thought. The reasoning was simple: “If we password protect everything, that’s good enough, right?”But …
Data Security Threats with a Remote Workforce
Remote workers cover many job areas, from data entry to graphics designers, HR personnel, management, and nearly every job in between. Your sales force can be remote as well, with the freedom to connect with more potential customers and a wider sales field. With each remote worker, however, comes potential cyber threats that you must include in your overall comprehensive IT strategy. What …
MULTi IT Upgrades our Core Systems
We at Multi IT & Telephony Solutions believe technology is key to performance. As your trusted IT partner we make sure our technology does what it should: move your business forward and offer the world’s leading support and IT Services. With this MULTi is partnering with ConnectWise to offer a truly unified solution to bring value to our clients like …
Our IT Services: Reviewing the Top 22 Frequently Asked Questions
We want to make evaluating our IT services less confusing, so we’ve assembled a quick review of our top 22 frequently asked questions. Perhaps you’ve already spoken with MULTi IT and want to do some research before our follow-up conversation. We created these FAQs to prioritise the mutual discovery process. Once these basics are out of the way, we can …
6 Reasons More Businesses Are Relying On IT Consulting Services
IT consultations aren’t just for the “big guys.” Start-ups and small businesses can benefit, as well. IT consultations can go far beyond simply providing technology information. The right consultant can help you lay out a roadmap for future upgrades, increase your employees’ productivity, avoid dangerous security pitfalls that could tank your company, provide data storage services at the right price, …
How To Lead An IT Emergency Room
“Align yourself with the client, because truly you are on the same team.” Jamie is the Service Manager here at MULTi IT & Telephony Solutions. He is an experienced IT Manager with a demonstrated history of working in the information technology and services industry. Skilled in technology management, Helpdesk operations, operational planning, IT service management and IT talent management. An IT emergency room. …
Moving to the Cloud and What That ACTUALLY Means
Everybody is talking about the cloud, but the average business owner doesn’t really understand what that means. It’s the new and exciting thing, supposed to be super easy to use and inexpensive. However, it isn’t the answer to everyone’s problems, but that can be hard to understand when it comes so neatly packaged. After all, besides the cloud, how else …
Your First Strategic Business Review: What to Expect
Congratulations on making the switch to Multi IT & Telephony Solutions! The Strategic Solutions Team is delighted you committed, and we can’t wait to deliver on our promise to ignite your digital transformation. As technology is further integrated across your organisation, you develop increased operating leverage to deliver superior value to your clients. This will not happen overnight, so we …