Illustration of a person securing a laptop with a shield icon on an orange gradient background

Seven things that pandemic taught us about data security

As workers fled home to handle everything remotely, organizations had to quickly address new threats and questions that were raised about maintaining the integrity and safety of their data. From the IT perspective, the pandemic… Reinforced the need to follow good password hygiene Brought to light the need to engage in data security and access best practices through mechanisms like …

Illustration of the word 'VOIP' surrounded by digital communication icons.

Stars of the show: Cloud and VOIP

Despite annoying challenges presented by the abrupt shift to the WFH model thanks to the pandemic, there were some tech heroes that saved the day. These two made WFH possible. The cloud The cloud is that platform whereby you outsource your data storage as well as many of your applications. With the cloud, your data and software applications are no …

Illustration of a developer coding at a desk with multiple monitors on a light purple background

Two reasons to pay attention to software

Software matters. What your employees use can impact your firm and your customers. Pay attention. Make rules. New software applications In the pre-pandemic phase, even when companies had staff working from home they were fewer in number and a lot of them even came into the office a couple of times a week to ‘just catch up’ on work and …

Illustration of a stressed individual sitting on an hourglass

Access matters when things go to **and?)!

Access matters when things go to **&?)! The COVID-19 pandemic brought a multitude of lessons along with it, on both the personal and professional fronts. From the business perspective, the pandemic turned things upside down across almost every industry. One of the biggest trends that the pandemic brought was remote work. While working from home (WFH), or telecommuting as it …

Illustration of professionals reviewing resumes and shaking hands on a blue background

Outsourcing: an overview

Outsourcing today simply involves using external entities to handle specific, specialized business functions so that organizations can focus on their core competencies. The idea of seeking outside support for areas that are not core to a business is many decades old. However, seeking support from external providers can make a lot of sense, especially in fields that involve considerable complexity. …

Illustration of a person working on a laptop at home, surrounded by plants and a cat

Can you do this at home?

Can you do this at home? Outsourcing HR, real estate portfolio management, tax audits, etc is fairly common nowadays. This whitepaper discusses another function which, when outsourced, can bring greater efficiency and effectiveness to your business’s overall functioning–IT. IT is one of the core functions of any business. There’s no aspect of a business that is untouched by IT. Outsourcing …

Illustration of people interacting with a digital sales funnel, converting leads into revenue

MSPs save money And you get stuff that matters

Outsourcing has become a fairly common element in business processes today. What started off as a means to cut business costs and take advantage of cheaper resources based offshore has now become an essential part of running a business today. (Its definition doesn’t necessarily include offshore outsourcing, of course) This blog looks at two additional areas where IT outsourcing can …

Illustration of a diverse group of people holding large stars, celebrating success

Quality matters: Get the best

IT is one of the core functions of any business. There’s no aspect of a business that is untouched by IT. Outsourcing IT is a big decision and it is not surprising that many organizations choose to manage their IT in-house rather than relying on outsourcing. However, outsourcing your IT to a managed service provider offers numerous benefits. Here are …

Illustration of people addressing a cybersecurity threat displayed on a laptop screen

Train your staff: Your first and best firewall

Protecting your organization against cyber threats can seem like a challenge that involves extremely high-tech wizardry, sophisticated knowledge etc.. Much of this is true. Protecting your data and your company against cyber threats requires skilled professionals. But that isn’t only what is needed. The first line of defense in data security is everyday common sense and diligence on the part …

Illustration of a secure data storage cabinet connected to a cloud

Three best practices to protect your data

While malware and phishing attacks have evolved over time and are constantly becoming more and more sophisticated, there are ways to protect your data from them. Here are two best practices to observe no matter the size of IT infrastructure needed in your company or organization to follow that can help safeguard your business. Install a strong firewall A firewall …

Illustration of a frustrated individual surrounded by multiple error and warning messages

Ransomware vs other malware attacks

There is no end to the volume and type of malware out there in cyberspace. For a very long time, organizations were aware that viruses could attack their data, render it corrupted and unusable. They were also aware that malware was used to steal data and use it for–primarily–monetary gain. Sell off banks of credit card numbers, steal identities, re-sell …

Illustration of a phishing attack, with a hook targeting login credentials on a laptop screen

Everyone wants to go phishing

You are very much aware that your company or organization is at risk, every minute of the day, from cyberattacks, malware, ransomware, and even benign errors that can put your data at risk. Even a failed backup procedure could mean a loss of critical company and customer data. In today’s blog we’re just going to review one of the most …