Hidden Telecom Fees

Watch Out For Hidden Telecom Fees

Multi IT & Telephony Solutions have been a trusted communications partner for over 30 years. With our many years of service in the telecommunications business we have developed a expert eye in reviewing business telecom expenses with an habbit for finding inefficiencies, errors and opportunities for cost savings. Collectively the Multi IT & Telephony Solutions team have reviewed thousands of …

group voice calling

Facebook’s group voice calling

“What’s your Facebook name?” is not a question you’re often asked when someone needs your contact details. In the first place, Facebook messaging isn’t everyone’s voice call app of choice, especially for group conversations. As of now, Skype rules that arena, especially for business communications. However, once the social media giant has put the finishing touches on its desktop-capable group …

Voip Data

How to get the most out of your VoIP data

Big data is a phrase that gets thrown around a lot these days, but rarely in conjunction with SMBs. VoIP has often been touted as a way for small businesses to access enterprise-level functionalities, and better access to customer data is one of the many ways to do exactly that. Keep reading for coverage of the best ways to leverage …

VoIP Security Tips

VoIP security tips for SMBs

As SMBs continue their steady transition away from traditional telephony services in favor of VoIP, threats of cybercrime and fraud are more common than ever before. Risks to VoIP systems are distinctly unique from those posed to your other networks and understanding how to combat them is critical. Here are 5 VoIP Security tips for securing your organization’s internet-based communication …

Unified Communications Benefits

If you are thinking about implementing Unified Communications Management in your business, it’s worth taking a deeper look into the many benefits. Here are my top 5 reasons why Unified Communications is a must in any business. 1. Incorporate different communication features to enhance collaboration What if you could multitask on different devices to get more done? With the the …

Unified communications

Unified Communications And Making It Work for Your Company

There’s little question that using Unified Communications (UC) has the potential to sharply raise productivity for any company. But companies have to integrate it into their businesses if they are to get the full value from it, experts say. The growing market for Unified Communications shows that companies recognize its potential: That market for Unified Communications will be worth R36.8 …

VoIP

VoIP will Take Small Business Communication and Collaboration to the Next Level

Voice over Internet Protocol (VoIP) is a set of technologies allowing multimedia communication over the Internet. VoIP has had a substantial impact on the functioning of businesses and communication. The key benefit is obvious — saving money. With no long distance or toll charges, VoIP became an instant hit after launch. Over the years, the application of VoIP has grown …

4 Steps for Creating a Business Continuity Plan

Developing strategies for business growth is a cornerstone of the modern organisation. Developing strategies to help avoid business loss is just as important, which means business continuity plans are critical. These documents provide detailed plans on how to keep essential operations running during an emergency in order to minimise losses. Some organisations call these documents “disaster recovery plans.” Others use …

4 Must Have features for a Business Phone System

If you’ve been researching new phone systems for your business recently, it’s perfectly understandable that your head is spinning. With so many vendors in the marketplace promoting the features of their wares, and the glut of statistics available on the Internet hyping the benefits of various solutions, pinpointing exactly which capabilities your company should employ to meet its communications needs …