Telephony Services.

Business Communication Solutions

Multi IT & Telephony Solutions understand communication is key within any organisation. Our communication solutions are designed to deliver leading quality solutions that cater to your business specific needs.

  • 3CX On Premise

  • Hosted 3CX

  • Grandstream PABX

  • Call Centre Solutions

  • Voice Recording

Voice Services

There is no better way to say it than to say it. Our Multi IT & Telephony Solutions voice service ensure that when you have something to say it is just a phone call away to be heard loud and clear.

  • SIP Trunks

  • VoIP Services

  • Teams SBC

  • International Calling

  • Smart Access Solutions

  • Reporting

What is IP Telephony.

IP telephony (Internet Protocol telephony) is a term used to describe technologies that use the IP protocol to exchange voice, fax, and other forms of information, traditionally carried over the Public Switched Telephone Network (PSTN). The call travels in the form of packets, over a Local Area Network (LAN), or the Internet, avoiding PSTN tolls thereby saving you money.

Starting in the mid, to late 1990s, the Internet and the TCP/IP protocol began to drive the telephone and communications industry to change. The Internet Protocol becomes the transport for almost all data communications. Today, all communication carriers are using an IP infrastructure  for a part, or for all of its voice services. Companies are already using VoIP for their internal voice communications or have plans to implement it as part of their Unified Communication solution.

Multi IT is a Microsoft Premium Partner and Cloud Solutions Provider for Office 365.
Hosted 3CX PBX

By hosting in the leading Datacentres with multiple interconnects we ensure optimal Voice Quality and Availability. With expertise in 3CX, communications and IT, we are the trusted Hosted Communications provider for a range of companies and sectors. Our award-winning friendly support has delivered consistently along with our carrier-grade infrastructure to become the leading supplier of reliable and trustworthy VoIP telephony solutions. We enjoy working with our clients to find the best solution to meet cost requirements, solution scalability and operational efficiency. Partnering with Multi IT & Telephony Solutions gives you peace of mind of a reliable partner that has your business interests at heart.

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On Premise 3CX PBX
Multi IT & Telephony Solutions are the leader in comprehensive VOIP Solutions in the Southern African Market. We Specialise in the highest quality and most technologically advanced telecommunication products and solutions based on hardware and software. Being Managed Services specialists we provide and support innovative technology for all business sectors. Multi also caters for all your hardware, software, server and networking solutions needed for a successful on premise 3CX PBX. That's why when you deal with Multi your IT and Telephony is guaranteed to be optimised.
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Grandstream PBX

Multi IT & Telephony Solutions is a leading provider of Grandstream based Business VoIP telephone services. Our advanced Business IP Phone Service has feature-rich and cost effective communication services that offer users an experience beyond the capabilities of traditional telephone services. Multi IT & Telephony Solutions has been providing the best in class quality service and outstanding features at an amazingly affordable price as well as delivering Hosted PBX/Hosted VoIP services. Multi IT & Telephony Solutions is unique in our willingness to help consumers manage their Internet connection to ensure that it delivers the highest voice quality Multi IT & Telephony Solutions can offer. Multi IT & Telephony Solutions supports the latest in superior audio reproduction with HD Voice technology enabled On Premise and Hosted Grandstream PBX servers as well as a popular selection of high quality SIP telephones with HD Voice capability.

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Call Centre Solutions
The right mix of technology, software, telephony and a proven partner can make all the difference in a call centre. Multi IT & Telephony Solutions has been providing bespoke call centre solutions to leading call centres in Southern Africa since 1994. By focusing on performance optimisation through technology we ensure the call centre drives efficiency and performs the way you want your business to run.
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VoIP Services

By delivering VoIP solutions from the leading data centre in a cloud-based environment, we offer enterprise-grade voice quality with ultimate control over costs. Ensuring everything from quality, clarity and cost are all prioritised as the most important factors Multi IT & Telephony Solutions VoIP offering is second to none in South Africa.  Designed to be future proof Multi IT & Telephony Solutions voice solution gives the ability to make calls from anywhere with an internet connection.

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