Everyone is using some sort of cloud application these days to conduct business – in the office, at home, on the road, and everywhere else service is available for a smart phone or mobile device. The client server software heyday is mostly over as companies are realizing they don’t want the responsibility of owning depreciable assets, the capital expense of …
The workforce has changed. In 2016, Millennials (born 1981-1996) passed Gen-Xers (1965-1980) and Baby Boomers (1946-1964) to become the largest generation in the U.S. labour force with 56 million Millennials working or looking for work, according to the Pew Research Centre. Employers hoping to attract Millennials to their organizations need to be aware that the Millennial employee is much different …
As many of you know, Multi IT & Telephony Solution is a long-term devotee of Gino Wickman’s “Traction.” This Entrepreneurial Operating System (“EOS”) helps you predict the 5 most common frustrations every entrepreneur and organization are bound to face: A lack of control over your time, the market or your company. Frustration with your people, whether that’s your employees, customers …
In the beginning, the cloud was a scary, uncharted territory. Non-profits had concerns about how safe information was in the cloud or whether cloud systems were reliable. Faced with changing their IT financial model to operational expenses instead of their typical capital outlays and their concerns about employee adoption and training, many non-profits opted to stay out of the cloud. …
The European Union’s General Data Protection Regulation, better known as GDPR, swung into full enforcement May 25, 2018. It was enacted to offer certain protections to EU citizens regarding their personal information. Though it was passed two years ago, SMBs and corporations without an international business model largely ignored it until the enforcement went into effect a month ago. You …
Non-profits are vital to thriving communities. Big cities, small towns, and neighbourhoods depend upon non-profits to provide much-needed services to residents. And, like their for-profit counterparts, non-profit organizations face big challenges when it comes to how they operate and how successful they are. The Council of Non-profits lists implementing strategy as one of the top five issues non-profits deal with today. …
Nonprofit organizations face many challenges when it comes to technology including restricted budgets and limited in-house IT resources. This makes it difficult to own, implement, manage and leverage mission-critical technology. Gartner Group reports that businesses spend an average of 2.3% of annual revenues on IT. Regardless of whether your tech budget is higher or lower than 2.3%, it’s important to …
Natural disasters and even mistakes by employees can bring your operations to a halt. No matter the reason, this downtime disrupts operations and reduces your profit. Even if your systems are up 99.99% of the time, that’s still more than a full day’s work over the course of a year. Technology should not dictate your productivity. Take control of the situation with a more …
Imagine yourself laying on a warm beach, cool breeze coming off the ocean, refreshing drink in hand. You’re soaking up the sun to get a “healthy” tan to show off when you get back home after vacation. Skin cancer isn’t on your mind. Heck, you’re not even worried about getting a sunburn. It won’t happen to you, you say to …
Many small and mid-sized businesses waste valuable time and money interviewing multiple Managed Services Providers (MSPs) without a strategy or budget in place. This puts way too much faith in the hope of formulating a plan after reviewing 5-10 different proposals from organizations not likely to be in the same service class. National IT providers are different from regional providers, …
A hunch may have a place in sports, detective work, or fortune telling, but for businesses, relying on gut-instinct can lead to disastrous outcomes. That’s why enterprise resource planning (ERP), customer relationship management (CRM), and business intelligence (BI) applications are gaining ground as organizations strive to make more data-driven management decisions. It’s also best to leave hunches and guesswork out …
Social media as a component of marketing is continuously growing its own significant heartbeat in the industry — so much so that many businesses nowadays make exclusive use of it for their advertising and promotional needs. Having great content on your site is the magnet that attracts visitors. However, when there is too much competition on the most popular platforms, …