6 Key Responsibilities of a World-Class vCIO

6 Key Responsibilities of a World-Class vCIO

Is Your IT A Smooth Ride in the Fastlane or Mostly Gridlock? Does the dialogue inside your head ever sound like this? Okay, why is this stupid machine updating now? Great, it’s locked up and I’ve got a Teams call in five minutes. No, it’s restarting. I’ve got zero time for this. So much for working from home and getting …

How Much Do Managed IT Services Cost?

How Much Do Managed IT Services Cost? (Factors & Price Ranges)

Managed IT Services PRICING The cost of Managed IT Services can vary widely. Fees range between R100.00 to R250.00 per user per month. Factors that affect cost are headcount, the size and sophistication of your IT systems, and whether you outsource some or all of the technology management functions. Your average 50-person firm can expect to pay around R5,000.00-R12,500.00 per month for fully managed …

A Review of Multi IT's Top 22 Frequently Asked Questions

A Review of Multi IT’s Top 22 Frequently Asked Questions

If you have landed on this page, you have more than likely been speaking with us, and you’re close to narrowing down the options, and making a final decision. Evaluating IT services can be confusing. That’s why we’ve assembled a “greatest hits” FAQ sheet to make your job easier. What follows are answers to predictable questions we can practically answer …

MSPs-Financial-Services

MSPs & Financial Services

I recently heard a buddy of mine do a presentation about his financial planning practice and was taken aback by the similarities between his ideal client profile and ours. Like a lot of boutique, fixed-fee money managers, my colleague has an asset minimum of R1,000,000 but has occasionally worked with individuals who have less. Why not? He’s a pleasant, optimistic …

Is MSP Consolidation Negatively Impacting Your Business?

Is MSP Consolidation Negatively Impacting Your Business?

Mergers and acquisitions mostly fuelled by private equity and venture capital are driving consolidation of Managed Services Providers or “MSP’s.” This is common in maturing markets as services become more standardized and owners either choose to cash out or merge with regional or national players. A lot of Johannesburg based IT providers have been sold recently which has created disruption …

How Microsoft Teams Can Benefit Your Organization Blog

How Microsoft Teams Can Benefit Your Organization

In business, communication is everything. Even if you’re running a one-person outfit, you still need to collaborate with your clients and customers to deliver optimal outcomes. However, most small and medium-sized companies are composed of collaborative teams- and those teams need to be able to communicate and coordinate with maximum bandwidth and clarity. That’s where Microsoft Teams comes in. What …

Watch Out For Hidden Telecom Fees

Craig Corfield, COO of Multi IT & Telephony Solutions is a trusted expert in reviewing business telecom expenses with an eye for finding inefficiencies, errors, and opportunities for cost savings. Craig and his team have reviewed thousands of bills over the years and know how to spot the endless array of extra taxes and fees. These “gotchas” can typically add …

5 Reasons You Should Adopt More Cloud-Based Applications

5 Reasons You Should Adopt More Cloud-Based Applications

Everyone is using some sort of cloud application these days to conduct business – in the office, at home, on the road, and everywhere else service is available for a smart phone or mobile device. The client server software heyday is mostly over as companies are realizing they don’t want the responsibility of owning depreciable assets, the capital expense of …

3CX V18 Final Release

3CX V18: Connecting Teams & Customers – Faster, Better, More Efficiently

The final version of 3CX V18 is here offering best in class audio quality, performance and reliability. With customer communication at the forefront, V18 provides an all-in-one integrated solution to communicate internally and connect with prospects – via voice, live chat or video. New 3CX Client and Desktop App With V18 we’ve improved the Web Client and made it available also as …

It’s OK if Your Employees Have Their Heads in the Cloud img

It’s OK if Your Employees Have Their Heads in the Cloud

In the beginning, the cloud was scary, uncharted territory. Businesses had concerns about how safe information was in the cloud and whether cloud systems were reliable. However, in recent years, the cloud has become less of a buzz word and more of a standard practice. Stringent security measures and flexible features that appeal to today’s workforce make cloud computing a …