What is Cybersecurity?

What is Cybersecurity? (Examples & Related IT Services)

Let’s start with the basics. “Cybersecurity refers to the body of technologies, processes, and practices designed to protect networks, devices, programs, and data from attack, damage, or unauthorized access. Cybersecurity may also be referred to as information technology security.” Now that we’ve presented a formal definition from an industry leader in the data loss prevention (DLP) industry, I’d like to …

2 Major Problems with Affordable Computer Repair Services for Businesses

2 Major Problems with Affordable Computer Repair Services for Businesses

Affordable” is a popular word on Google. If you landed here, chances are you just Googled “affordable computer repair services for businesses.” Who doesn’t crave affordability? Anyone who has read “The Millionaire Next Door” or listened to Dave Ramsey understands the importance of prioritising your spending. About twenty years ago, Dave inspired me to reevaluate my twice-daily visits to Starbucks. …

Your Modern Work Environment: The Good and the Bad

Your Modern Work Environment: The Good and the Bad

The modern workplace looks different than anyone could ever have imagined just a few short years ago. What should business owners know about their remote teams? Here’s a look at both the good and the bad of some current modern work environment trends. The Good: Remote Work is Here to Stay What initially started as a wild scramble to keep workers …

5 Ways to Improve Morale with Technology Image

5 Ways to Improve Morale with Technology

There are five ways to improve morale in the workplace (and lower frustration) with technology. As a Windows Vista survivor, reducing workplace technology anxiety is a labor of love for me. For our younger readers, Windows Vista was an operating system from 2009 so beset with problems Microsoft’s former president used to make derogatory comments about it in public. I …

Strengthen NIST Cybersecurity with Microsoft 365 image

Strengthen NIST Cybersecurity with Microsoft 365

Microsoft 365 is the perfect solution to strengthen your NIST cybersecurity program. This strength comes from Microsoft’s close alignment with NIST AKA The National Institute of Standards and Technology. By combining Microsoft 365 services with NIST guidelines, businesses get an easy-to-follow IT planning blueprint. Now part of The Commerce Department, NIST is over 100 hundred years old and plays a vital role …

Why MSPs Need Regulation SOC2 and MSP Cyber Verify Reviewed Image

Why MSPs Need Regulation (SOC2 and MSP Cyber Verify Reviewed)

The road to MSP regulation All good things will eventually receive more government oversight. (At least good things that become less so over time due to new concerns around information security.) The purpose of this article is to help you leverage the prospect of impending regulation to make better business decisions. It’s inevitable, why not use it to your advantage? …

VoIP Support vs Vendor Technical Assistance vs System Administration Image

VoIP Support vs Vendor Technical Assistance vs System Administration

Businesses should be clear on the differences between VoIP support, vendor technical assistance, and system administration. The word “support” is subject to interpretation. That’s why we’ll illuminate and contrast related activities and service offerings frequently conflated with VoIP support activities. Support and Vendor Technical Assistance are a few degrees apart in scope. VoIP administration is a separate service since its …

Breaches, Breaches Everywhere The Microsoft Exchange Breach Image

Breaches, Breaches Everywhere: The Microsoft Exchange Breach

This year, Microsoft announced that on-premises Microsoft Exchange servers were exposed to serious vulnerabilities via a breach by a Chinese state-sponsored hacking group. But why? We’re going to examine this and more for you in this article. Microsoft Exchange server breach: an overview Before we can start examining the effects, we need to explain the basic elements of what happened. Who’s behind …

How 802.1 X Authentication Works for Organizations

What is 802.1 X? How 802.1 X Authentication Works for Organizations

What is 802.1 X? The story of 802.1X authentication’s growth is like that of many new security technologies. Network administrators used to treat certain types of new security technology as too complicated for small to medium-sized businesses. These technologies were occasionally discussed but never given much thought. The reasoning was simple: “If we password protect everything, that’s good enough, right?”But …

Top 5 Benefits to Managed Network Services

Top 5 Benefits to Managed Network Services

Every organisation has a Local Area Network (LAN). It’s how your company connects to the network – the switches in the closet, the WiFi access points on the ceilings. Most LANs are set up without much forethought for design or with a plan for ongoing upkeep, monitoring, and maintenance. Sound familiar? Without a dependable LAN, end-user productivity is at risk. …