Let’s start with the basics. “Cybersecurity refers to the body of technologies, processes, and practices designed to protect networks, devices, programs, and data from attack, damage, or unauthorized access. Cybersecurity may also be referred to as information technology security.” Now that we’ve presented a formal definition from an industry leader in the data loss prevention (DLP) industry, I’d like to …
2 Major Problems with Affordable Computer Repair Services for Businesses
Affordable” is a popular word on Google. If you landed here, chances are you just Googled “affordable computer repair services for businesses.” Who doesn’t crave affordability? Anyone who has read “The Millionaire Next Door” or listened to Dave Ramsey understands the importance of prioritising your spending. About twenty years ago, Dave inspired me to reevaluate my twice-daily visits to Starbucks. …
Your Modern Work Environment: The Good and the Bad
The modern workplace looks different than anyone could ever have imagined just a few short years ago. What should business owners know about their remote teams? Here’s a look at both the good and the bad of some current modern work environment trends. The Good: Remote Work is Here to Stay What initially started as a wild scramble to keep workers …
5 Ways to Improve Morale with Technology
There are five ways to improve morale in the workplace (and lower frustration) with technology. As a Windows Vista survivor, reducing workplace technology anxiety is a labor of love for me. For our younger readers, Windows Vista was an operating system from 2009 so beset with problems Microsoft’s former president used to make derogatory comments about it in public. I …
Strengthen NIST Cybersecurity with Microsoft 365
Microsoft 365 is the perfect solution to strengthen your NIST cybersecurity program. This strength comes from Microsoft’s close alignment with NIST AKA The National Institute of Standards and Technology. By combining Microsoft 365 services with NIST guidelines, businesses get an easy-to-follow IT planning blueprint. Now part of The Commerce Department, NIST is over 100 hundred years old and plays a vital role …
Why MSPs Need Regulation (SOC2 and MSP Cyber Verify Reviewed)
The road to MSP regulation All good things will eventually receive more government oversight. (At least good things that become less so over time due to new concerns around information security.) The purpose of this article is to help you leverage the prospect of impending regulation to make better business decisions. It’s inevitable, why not use it to your advantage? …
VoIP Support vs Vendor Technical Assistance vs System Administration
Businesses should be clear on the differences between VoIP support, vendor technical assistance, and system administration. The word “support” is subject to interpretation. That’s why we’ll illuminate and contrast related activities and service offerings frequently conflated with VoIP support activities. Support and Vendor Technical Assistance are a few degrees apart in scope. VoIP administration is a separate service since its …
The Cloud Revolution Is Here: Are You Ready to Migrate to the Cloud?
At the beginning of the COVID-19 pandemic, the demand was on: find a way to keep employees connected, safe, and productive wherever and whenever they work. Businesses had to make some quick decisions to enable their remote workforce. The first stirrings of the cloud revolution were in the air (pun intended). What is cloud computing, anyway? Why migrate to the …
Breaches, Breaches Everywhere: The Microsoft Exchange Breach
This year, Microsoft announced that on-premises Microsoft Exchange servers were exposed to serious vulnerabilities via a breach by a Chinese state-sponsored hacking group. But why? We’re going to examine this and more for you in this article. Microsoft Exchange server breach: an overview Before we can start examining the effects, we need to explain the basic elements of what happened. Who’s behind …
What is 802.1 X? How 802.1 X Authentication Works for Organizations
What is 802.1 X? The story of 802.1X authentication’s growth is like that of many new security technologies. Network administrators used to treat certain types of new security technology as too complicated for small to medium-sized businesses. These technologies were occasionally discussed but never given much thought. The reasoning was simple: “If we password protect everything, that’s good enough, right?”But …
Top 5 Benefits to Managed Network Services
Every organisation has a Local Area Network (LAN). It’s how your company connects to the network – the switches in the closet, the WiFi access points on the ceilings. Most LANs are set up without much forethought for design or with a plan for ongoing upkeep, monitoring, and maintenance. Sound familiar? Without a dependable LAN, end-user productivity is at risk. …
Cybersecurity Tips for Remote Workers
s a business leader, you were pushed into some difficult decisions during the pandemic. Sending workers home to work remotely seemed a little like baking a cake without baking soda. While the idea was a good one, your security approach may have been just a little flat. Cybersecurity for remote workers is a top concern for small to medium-sized businesses. …