Remote workers cover many job areas, from data entry to graphics designers, HR personnel, management, and nearly every job in between. Your sales force can be remote as well, with the freedom to connect with more potential customers and a wider sales field. With each remote worker, however, comes potential cyber threats that you must include in your overall comprehensive IT strategy. What …
What is SolarWinds, and why is it making headlines? It was recently revealed that SolarWinds, a prominent software company, experienced a major cybersecurity breach that impacted multiple high-level targets like Microsoft and multiple U.S. government agencies. The decision to attack a company that, among other products, sells remote monitoring software was like setting a bomb: waiting until the right moment, the shrapnel hit many targets at once. Organisations around the world …
Picture, if you will, a distant time in the past that has almost been forgotten. A time before Covid-19, War or socially distancing. We’re talking about the year 2017 — the year Microsoft released Microsoft Teams, its business communication platform. And for many businesses, what was before Teams? Slack? Skype? Skype for Business? Google Hangouts? Maybe even… back-and-forth emails with the occasional …
We at Multi IT & Telephony Solutions believe technology is key to performance. As your trusted IT partner we make sure our technology does what it should: move your business forward and offer the world’s leading support and IT Services. With this MULTi is partnering with ConnectWise to offer a truly unified solution to bring value to our clients like …
We want to make evaluating our IT services less confusing, so we’ve assembled a quick review of our top 22 frequently asked questions. Perhaps you’ve already spoken with MULTi IT and want to do some research before our follow-up conversation. We created these FAQs to prioritise the mutual discovery process. Once these basics are out of the way, we can …
During the week, the IT industry has been scrambling to answer questions regarding several patches that address vulnerabilities. These vulnerabilities allow a hacker to send communication packets to a remote Windows 10 or Windows Server 2019 operating system and potentially gain control over the device. This patch is critical and necessary to defend against attacks that can happen from anywhere in …
IT consultations aren’t just for the “big guys.” Start-ups and small businesses can benefit, as well. IT consultations can go far beyond simply providing technology information. The right consultant can help you lay out a roadmap for future upgrades, increase your employees’ productivity, avoid dangerous security pitfalls that could tank your company, provide data storage services at the right price, …
Businesses often invest in outsourcing tasks that could leave their data vulnerable in a risk-heavy online landscape. To add some perspective, Fortunly recently shared that experts anticipate the global IT outsourcing market might grow by $98 billion by 2024. IT managed service providers (MSPs) have become invaluable partners in keeping systems, networks, and cloud hosting tasks running smoothly. As is often the …
Isn’t it frustrating when your internet stops working? Do your video calls frequently drop? Programs taking forever to work through your VPN? Here are some simple to more advanced troubleshooting tips that you can take to resolve your problems. If your Wi-Fi suddenly stops working: First, make sure the Wi-Fi adapter on your device hasn’t disconnected from your Wi-Fi network. For …
Worried about COVID-19 scams again? Managing your remote employees through the coronavirus pandemic means more than keeping them productive – they have to be secure as well. Do you know what cybercrime scams you have to be aware of right now? It’s a dangerous time right now. Cybercriminals are taking advantage of the confusion and lack of awareness that stems …
As one of Southern Africa’s leading managed IT service providers, we hear a lot of questions and concerns about data security – and rightfully so. Data security is critical to business operations, but many business owners overlook this potentially dangerous facet of their business. What happens if your security is breached? What if disaster strikes and you can’t access important …
“Align yourself with the client, because truly you are on the same team.” Jamie is the Service Manager here at MULTi IT & Telephony Solutions. He is an experienced IT Manager with a demonstrated history of working in the information technology and services industry. Skilled in technology management, Helpdesk operations, operational planning, IT service management and IT talent management. An IT emergency room. …