Artificial Intelligence (AI) has been revolutionising industries worldwide, and the IT sector is no exception. At Multi IT & Telephony Solutions, we are committed to staying at the forefront of these advancements, leveraging AI to deliver unparalleled service and support. This article explores how AI is transforming various facets of IT, from network management to cybersecurity and customer service. By …

In today’s digitally driven business landscape, Managed IT Services have become indispensable for organisations of all sizes. These services go beyond basic tech support, providing frameworks that strengthen cybersecurity, improve efficiency, enable disaster recovery, offer cost-effective solutions, and support compliance through regular IT audits.  This guide will walk you through the essential components of Managed IT Services, explaining their importance …

In today’s fast-paced digital world, businesses rely heavily on technology to drive growth, enhance productivity, and maintain a competitive edge. However, managing IT infrastructure and services can be complex and challenging, especially for businesses without dedicated IT expertise. This is where Multi IT & Telephony Solutions comes in, offering a comprehensive range of end-to-end IT solutions designed to meet the …

As a business, you deal with a lot of personally identifiable information on a daily basis. It can come from anybody who interacts with your business. It could be your clients, your vendors, employees, etc. You need to have a privacy policy declaring how you, as a business entity, will be using that data. There are 5 key elements that …

7 Tips for creating a great privacy policy A privacy policy is not just a legal requirement, it is a tool to help earn your customers’ trust and to protect yourself. In many ways, it sets the stage for the next steps such as data security, sharing and storage. In this blog, we share 7 tips that will help you …

Your business is privy to a lot of data. A lot of information flows in from clients, vendors and even your employees. This includes Personally Identifiable Information (PII)–data that can help identify an individual and perhaps even get in touch with them. A privacy policy tells others how your business will be using all the PII. You may not realize …

3 ways Office 365 helps cut down your IT costs Want to switch to Office 365, but are not sure if it is cost effective? In this blog, we discuss three ways in which Office 365 can help bring down your IT costs. You don’t have to pay upfront When you subscribe to Office 365, you can pay the licensing …

Last week, we provided a brief introduction of what Office 365 is, and touched on some of the benefits it offers. This week we look at a few more pros of Office 365. More efficient Office 365, being the recent version of Office, is one of the most efficient versions. It can boost your productivity better than traditional Office. Offers …

Are you considering investing in Microsoft Office 365? Whether you already use the Microsoft Office Suite and are now thinking of switching, or considering whether to opt for this Microsoft product as your first Office tool, this blog will help you understand Microsoft Office 365 better. Learn what Office 365 is all about in our 2-part blog series. What is …

You know how important your email system is to your business. Not only is email your core communication tool, but also bears a lot of weight from the legal perspective and must be accessible at all times. You have a good email security system and also ensure your emails are always backed up, archived and stored safely. But what about …

An important aspect to email security is, of course, deploying a good email security solution. But, with so many available in the market, what should you be looking for when opting for an email security tool? Here are some key features you would want in your email security solution. Encryption: Let’s start with the worst-case scenario. Your corporate email server …

The Verizon Data Breach Investigations report states that emails are the primary source of two-thirds of malware. Email is an easy target simply because there is more human touch involved in the case of emails. There’s always a stray chance that someone will end up clicking on a phishing link or downloading the wrong attachment or simply including sensitive, confidential …