According to Salesforce, an average sales rep spends more than 70 percent of their time each week in their email inbox. Despite this fact, email and customer relationship management (CRM) software has remained separate, forcing sales reps to toggle between them. Fortunately, we have some good news for small and medium-sized businesses: Salesforce will finally be integrated into Microsoft Outlook. …
Who would have guessed that clouds could be so complex? Yet in a day and age of seemingly continuous technological advances, “cloud” computing has become one of the more intricate and interesting approaches to managing IT resources for businesses. Not to mention one of the most cost effective, flexible, and secure, thanks in part to something known as the “hybrid …
Many users feel safe behind their monitors and why shouldn’t they? With the myriad of IT security measures available out there, it’s easy to make any device feel like Fort Knox. What many people underestimate though, is the tenacity and relentless determination which cyber criminals have when searching for the tiniest loophole they can find in our security protocols. The …
Just understanding what office virtualisation is can be difficult enough; picking from the long list of software providers that help you achieve it can feel impossible. Since virtualisation is a relatively new practice for small and medium-sized businesses, there isn’t even a standardised way to go about virtualisation for your company. So why not start with this simple list of …
In today’s modern age, the waves we surf tend to be invisible and keyboards are the new surfboards. Having a reliable Wi-Fi connection is key in keeping daily business operations up and running, so sluggish internet is definitely the last thing you and your business needs. Here are 10 ways that help speed up your Wi-Fi connection: Router centralisation and …
One of the skills crucial to the success of businesses today is digital literacy. This isn’t the proficiency of reading and reciting gadget labels, but according to Cornell University, “the ability to find, evaluate, utilize, share, and create content using information technologies and the Internet.” One of the first steps involved is to master Microsoft Excel. Here are seven tips …
Virtualisation has permanently changed the world of IT and computing and bringing with it the overhaul of IT architecture and workflow. One would think that it would reach its saturation point sooner or later but with constant innovation and development, virtualisation has permeated and penetrated deep as to reach the client level. Here are three virtualisation options for SMB’s wishing …
OneDrive for business is Microsoft’s cloud storage and sharing solution. Similar to all leading competitors such as Dropbox, OneDrive for business offers you all the standards cloud storage capabilities with the added benefit of one of the worlds most secure data centres. With version control, sharing and collaboration capabilities it is no wonder that OneDrive for business is gaining in …
Productivity, collaboration, freedom. These words are often touted when the benefits of cloud technology are mentioned. But do all businesses that make the cloud switch achieve these? Unfortunately the answer is no. Some businesses flounder in the new technology, and some even become less productive because of it. So how can you avoid such a fate? Well, attitude plays a …
Software licensing has been a thorn in everybody’s side for as long as we can remember. It’s no surprise that as software begins to help us to consolidate and combine pieces of hardware through virtualisation, we’re confronted with this problem yet again. SMEs are often unfortunate victims of licensing models that favour individual or enterprise purchasing, without enough options in …
Microsoft Word is used by over one billion users worldwide, and of those how many are using it to its full potential? Over the years Word has transformed into a complex design tool that allows it to move far beyond simple text editing. Most users know how to change a font or center their text, but how many know how …
Servers are the heart of most modern SMBs. They host intranetwork data, customer data, and facilitate product delivery. Like any piece of equipment in your workflow, servers need to be carefully cared for in order to keep you up and running. With the strain that most businesses put on their servers, one of the most important maintenance variables is temperature …