Worried about COVID-19 scams again? Managing your remote employees through the coronavirus pandemic means more than keeping them productive – they have to be secure as well. Do you know what cybercrime scams you have to be aware of right now? It’s a dangerous time right now. Cybercriminals are taking advantage of the confusion and lack of awareness that stems …
As one of Southern Africa’s leading managed IT service providers, we hear a lot of questions and concerns about data security – and rightfully so. Data security is critical to business operations, but many business owners overlook this potentially dangerous facet of their business. What happens if your security is breached? What if disaster strikes and you can’t access important …
“Align yourself with the client, because truly you are on the same team.” Jamie is the Service Manager here at MULTi IT & Telephony Solutions. He is an experienced IT Manager with a demonstrated history of working in the information technology and services industry. Skilled in technology management, Helpdesk operations, operational planning, IT service management and IT talent management. An IT emergency room. …
Your website is the centre stage for your company online and tells people what you do, who you are and why they should use your product or service. However, once a website is complete, most companies will just think of it as a finished project once it is live online. Since most people don’t realize this, that is where they …
Everybody is talking about the cloud, but the average business owner doesn’t really understand what that means. It’s the new and exciting thing, supposed to be super easy to use and inexpensive. However, it isn’t the answer to everyone’s problems, but that can be hard to understand when it comes so neatly packaged. After all, besides the cloud, how else …
Did you know employee error accounts for more than a quarter of all company security breaches? Or that the average expense of a data breach is R36 million, globally? Experts say ransomware is expected to cost businesses R120 billion this year and that nearly 2 billion records were leaked in January 2022 alone. Hackers are improving as technology continues to advance …
Learn how to determine the most effective ways for your employees to enhance the security of their email environment at work. What is email security, and why is it so crucial? To answer that, you must know that an overwhelming majority of company security breaches start with a phishing email. Phishing emails are just what they sound like: virtual bait …
Congratulations on making the switch to Multi IT & Telephony Solutions! The Strategic Solutions Team is delighted you committed, and we can’t wait to deliver on our promise to ignite your digital transformation. As technology is further integrated across your organisation, you develop increased operating leverage to deliver superior value to your clients. This will not happen overnight, so we …
All Roads Lead to Software as a Service (SaaS) I’ve got good news for you. Over the next five to ten years, the IT world will change dramatically for small and midsize businesses (SMBs) as we know it. All of the core business software applications we use will be deployed by enterprise cloud vendors (ECVs) and accessed through a single …
When the Trust Factor Starts to Erode When trust is gone, all of your doubts seem to snowball into a never-ending stream of questions and complaints: Does anyone at my MSP know how to follow up via phone or email? Isn’t this the tenth time I’ve submitted a ticket about recurring issues with OneDrive? Where is my contract? The service …
First Things First Let’s start with a quick definition of a term that sounds way too trendy to take seriously – until you dig a little deeper. If you’re like most people trying to leverage technology to grow your business and innovate, you probably get a little perturbed when something doesn’t function as intended. Have you ever had an exchange …
What changes and challenges are happening in your business? A number of factors inspire companies to analyse their IT support: office moves, sales growth, adding headcount, quality of service issues, data breaches, compliance concerns, lack of proactive guidance, or strategy. Are you getting a lot of user complaints? Working from home and using cloud applications doesn’t always work as planned. …