Artificial intelligence (AI) is a buzzword that inspires business owners yet also instils in them a sense of dread. More accurately described as “machine learning,” this exciting innovation is swiftly becoming an integral part of doing business. In fact, industry experts are predicting that by 2020, 85 percent of the interactions between corporate customer service departments and customers will involve …
The prevalence of digital data has become an integral part of life and business in modern times. Staggering amounts of data is generated every day and businesses have grown exponentially as they’ve found ways to monetise it. In fact, most experts agree that by the year 2020, there will be 1.7 terabytes of data generated per person on the planet. …
Office 365 has given business owners access to online organisational programs and collaboration tools for years. In an effort to become more user-friendly, Microsoft recently added new security features for Office 365, including two security upgrades and the addition of productivity tracking. Keep reading to find out more about Office 365’s new Azure Information Protection, Enterprise Mobile Device Management and …
Young workers are more gullible to tech scams, well that is what the latest studies show. The old cold-call scam is still a popular way for fraudsters to dupe people out of their money. But now they’re taking their tactics to the computer generation, and it can be surprising just who is falling for the new tech-related fraud. Read on …
Every company wants to get more business out of social media. But to most small- and medium-sized businesses, a social media strategy is limited to the most popular platforms. There are at least a dozen more options however, and we want to take some time to cover the best sites that you’re probably not using, here. Having great content on …
The internet’s impact on people’s lives keeps growing by the day. People use the web for different reasons and access it any time, and the availability of smart gadgets makes it possible for the people to enjoy the internet from any location. However, the resourcefulness of the internet can be hindered by having a slow web browser. Fortunately, a modern …
The use of Business Intelligence technology in making business decisions is a relatively new small business trend. Business Intelligence software pulls information from a company’s raw data across the board so that enterprise owners and executives can make decisions for the future of the company. Read on to see how businesses can use Business Intelligence technology to budget for the …
As far as communication goes, there are numerous factors to consider, especially when that communication is done online rather than in person. Since its inception, Microsoft Outlook has always been an excellent communication tool. And now, with its recent Outlook update, it can do an even better job at helping people communicate with one another quickly and easily. Learn and …
Cyber security is becoming more and more important in an increasingly digital age. While many people and businesses know how important their online security is, they may not know what types of online security are best, nor the differences between the most commonly available options. There are two security authentication measures that are quite similar in name and that are …
If you are a small to midsize business with more important things to do than monitor, manage and support all of your IT systems and users with full-time employees, you have more than likely outsourced this multifaceted, non-core operating responsibility to a Managed Services Provider or “MSP.” When you consider rising costs, increasing competition, growing regulatory overreach as well as …
Apple is planning to improve cloud services by bringing together its various teams who work on projects like iCloud, Siri, Apple Maps, Apple Pay, Apple Music and Apple News into one campus. The involved personnel are expected to relocate to the current company’s Infinite Loop campus in Cupertino, California, rather than to the second location that is under construction. Read …
The internet is undoubtedly one of the most powerful tools for improving business productivity. But it’s also a magnet for procrastination. With unfettered access to the internet, it’s easy to stray away from your important work responsibilities. If done in moderation, five-to-ten minute breaks on Facebook, Twitter, and YouTube are harmless, but if employees spend several hours a day there, …