We want to make evaluating our IT services less confusing, so we’ve assembled a quick review of our top 22 frequently asked questions. Perhaps you’ve already spoken with MULTi IT and want to do some research before our follow-up conversation. We created these FAQs to prioritise the mutual discovery process. Once these basics are out of the way, we can …
During the week, the IT industry has been scrambling to answer questions regarding several patches that address vulnerabilities. These vulnerabilities allow a hacker to send communication packets to a remote Windows 10 or Windows Server 2019 operating system and potentially gain control over the device. This patch is critical and necessary to defend against attacks that can happen from anywhere in …
IT consultations aren’t just for the “big guys.” Start-ups and small businesses can benefit, as well. IT consultations can go far beyond simply providing technology information. The right consultant can help you lay out a roadmap for future upgrades, increase your employees’ productivity, avoid dangerous security pitfalls that could tank your company, provide data storage services at the right price, …
Businesses often invest in outsourcing tasks that could leave their data vulnerable in a risk-heavy online landscape. To add some perspective, Fortunly recently shared that experts anticipate the global IT outsourcing market might grow by $98 billion by 2024. IT managed service providers (MSPs) have become invaluable partners in keeping systems, networks, and cloud hosting tasks running smoothly. As is often the …
Isn’t it frustrating when your internet stops working? Do your video calls frequently drop? Programs taking forever to work through your VPN? Here are some simple to more advanced troubleshooting tips that you can take to resolve your problems. If your Wi-Fi suddenly stops working: First, make sure the Wi-Fi adapter on your device hasn’t disconnected from your Wi-Fi network. For …
Worried about COVID-19 scams again? Managing your remote employees through the coronavirus pandemic means more than keeping them productive – they have to be secure as well. Do you know what cybercrime scams you have to be aware of right now? It’s a dangerous time right now. Cybercriminals are taking advantage of the confusion and lack of awareness that stems …
VoIP – Voice Over Internet ProtocolWhat is VoIP?Voice over Internet Protocol (VoIP) is a service that allows you to make and receive voice calls via your internet connection, rather than that of traditional copper phone lines (such as Telkom). With VoIP you can replace your outdated analogue phone with a IP VoIP Phone or PBX System. VoIP lines come with …
As one of Southern Africa’s leading managed IT service providers, we hear a lot of questions and concerns about data security – and rightfully so. Data security is critical to business operations, but many business owners overlook this potentially dangerous facet of their business. What happens if your security is breached? What if disaster strikes and you can’t access important …
“Align yourself with the client, because truly you are on the same team.” Jamie is the Service Manager here at MULTi IT & Telephony Solutions. He is an experienced IT Manager with a demonstrated history of working in the information technology and services industry. Skilled in technology management, Helpdesk operations, operational planning, IT service management and IT talent management. An IT emergency room. …
Your website is the centre stage for your company online and tells people what you do, who you are and why they should use your product or service. However, once a website is complete, most companies will just think of it as a finished project once it is live online. Since most people don’t realize this, that is where they …
Everybody is talking about the cloud, but the average business owner doesn’t really understand what that means. It’s the new and exciting thing, supposed to be super easy to use and inexpensive. However, it isn’t the answer to everyone’s problems, but that can be hard to understand when it comes so neatly packaged. After all, besides the cloud, how else …
Did you know employee error accounts for more than a quarter of all company security breaches? Or that the average expense of a data breach is R36 million, globally? Experts say ransomware is expected to cost businesses R120 billion this year and that nearly 2 billion records were leaked in January 2022 alone. Hackers are improving as technology continues to advance …