The modern workplace looks different than anyone could ever have imagined just a few short years ago. What should business owners know about their remote teams? Here’s a look at both the good and the bad of some current modern work environment trends. The Good: Remote Work is Here to Stay What initially started as a wild scramble to keep workers …
Every organisation has a Local Area Network (LAN). It’s how your company connects to the network – the switches in the closet, the WiFi access points on the ceilings. Most LANs are set up without much forethought for design or with a plan for ongoing upkeep, monitoring, and maintenance. Sound familiar? Without a dependable LAN, end-user productivity is at risk. …
We at Multi IT & Telephony Solutions believe technology is key to performance. As your trusted IT partner we make sure our technology does what it should: move your business forward and offer the world’s leading support and IT Services. With this MULTi is partnering with ConnectWise to offer a truly unified solution to bring value to our clients like …
We want to make evaluating our IT services less confusing, so we’ve assembled a quick review of our top 22 frequently asked questions. Perhaps you’ve already spoken with MULTi IT and want to do some research before our follow-up conversation. We created these FAQs to prioritise the mutual discovery process. Once these basics are out of the way, we can …
IT consultations aren’t just for the “big guys.” Start-ups and small businesses can benefit, as well. IT consultations can go far beyond simply providing technology information. The right consultant can help you lay out a roadmap for future upgrades, increase your employees’ productivity, avoid dangerous security pitfalls that could tank your company, provide data storage services at the right price, …
Businesses often invest in outsourcing tasks that could leave their data vulnerable in a risk-heavy online landscape. To add some perspective, Fortunly recently shared that experts anticipate the global IT outsourcing market might grow by $98 billion by 2024. IT managed service providers (MSPs) have become invaluable partners in keeping systems, networks, and cloud hosting tasks running smoothly. As is often the …
“Align yourself with the client, because truly you are on the same team.” Jamie is the Service Manager here at MULTi IT & Telephony Solutions. He is an experienced IT Manager with a demonstrated history of working in the information technology and services industry. Skilled in technology management, Helpdesk operations, operational planning, IT service management and IT talent management. An IT emergency room. …
Congratulations on making the switch to Multi IT & Telephony Solutions! The Strategic Solutions Team is delighted you committed, and we can’t wait to deliver on our promise to ignite your digital transformation. As technology is further integrated across your organisation, you develop increased operating leverage to deliver superior value to your clients. This will not happen overnight, so we …
All Roads Lead to Software as a Service (SaaS) I’ve got good news for you. Over the next five to ten years, the IT world will change dramatically for small and midsize businesses (SMBs) as we know it. All of the core business software applications we use will be deployed by enterprise cloud vendors (ECVs) and accessed through a single …
When the Trust Factor Starts to Erode When trust is gone, all of your doubts seem to snowball into a never-ending stream of questions and complaints: Does anyone at my MSP know how to follow up via phone or email? Isn’t this the tenth time I’ve submitted a ticket about recurring issues with OneDrive? Where is my contract? The service …
First Things First Let’s start with a quick definition of a term that sounds way too trendy to take seriously – until you dig a little deeper. If you’re like most people trying to leverage technology to grow your business and innovate, you probably get a little perturbed when something doesn’t function as intended. Have you ever had an exchange …
What changes and challenges are happening in your business? A number of factors inspire companies to analyse their IT support: office moves, sales growth, adding headcount, quality of service issues, data breaches, compliance concerns, lack of proactive guidance, or strategy. Are you getting a lot of user complaints? Working from home and using cloud applications doesn’t always work as planned. …