O365 subscription maximisation

Make the most out of your O365 subscription

It may seem as if O365 is merely Microsoft’s way of joining the online subscription bandwagon, but that’s not the case. O365 is Microsoft’s way of upgrading its ubiquitous Office suite by augmenting it with cloud features. Office apps and the files you create with them are accessible wherever there’s an internet connection, but that is actually the bare minimum …

Hidden Telecom Fees

Watch Out For Hidden Telecom Fees

Multi IT & Telephony Solutions have been a trusted communications partner for over 30 years. With our many years of service in the telecommunications business we have developed a expert eye in reviewing business telecom expenses with an habbit for finding inefficiencies, errors and opportunities for cost savings. Collectively the Multi IT & Telephony Solutions team have reviewed thousands of …

monitor employee activities online

Tips to monitor employee activities online

There are a lot of pros and cons when it comes to monitoring your employees online. We’ve put together an honest and transparent list of arguments for and against this practice. And if you decide it is something you want to pursue, we’ve provided some tips for a smooth implementation process. The case for monitoring There are a number of …

SMB Social Media Presence

How to boost your SMB’s social media presence

Small- and medium-sized businesses (SMBs) nowadays are more competitive than ever. As an SMB owner, you’re probably constantly looking for ways to boost your social media presence, outdo your competitors, and increase profits. Here are some ways to do that. Create buyer personas Social media data is a great tool to gather information about your potential customers, and in doing …

Hardware Checklist

An SMB’s IT hardware checklist

Imagine going back to the office after a long vacation, only to be greeted by a messy workstation. Frustrating, isn’t it? If your enterprise wants to start a new year working with clean, organised technology, this IT hardware checklist is just what you need. ✓ Clean up your computer components Wipe your monitor with clean, static-free fabric; remove excess dirt from …

Best Chrome Extensions

Best Chrome extensions to install

Google Chrome is fast, clean, and versatile. It delivers a great browsing experience to users, so it’s no surprise that it has the widest user base out of all web browsers. It’s also expandable and customisable, thanks to the thousands of extensions available at the Chrome Web Store. It can be quite taxing to sort out every extension there is, …

Email automation

Email automation for better productivity

If you’ve ever received what looked like a personalised email from a huge corporation, there’s a good chance it was actually written using an email automation platform. This technology saves time and money while strengthening customer relationships, and contrary to popular belief, it is well within most SMB budgets. What is email automation? Usually included in customer relationship management (CRM) …

Outlook work Smarter

Work Smarter in Outlook with these tips

People are constantly searching for an easier way to keep their email inboxes in order, customize their email signatures, and improve group communications. The good news is that Microsoft Outlook has these features built in, you just need to know where to look. Clean Up your inbox No matter how meticulously organized your Outlook inbox is, there’s always room for …

Cloud-Based Applications

5 Reasons You Should Adopt More Cloud-Based Applications

Everyone is using some sort of cloud application these days to conduct business – in the office, at home, on the road, and everywhere else service is available for a smart phone or mobile device. The client server software hayday is mostly over as companies are realising they don’t want the responsibility of owning depreciable assets, the capital expense of …

Cybersecurity

Every business needs an MSP for cybersecurity

Businesses can no longer afford to relegate cybersecurity to the bottom of the budget, not with cyberattacks targeting any business regardless of size, strict security, and privacy regulations surrounding data. Businesses with a small or limited budget have the advantage of partnering with a managed IT services provider (MSP) for their cybersecurity needs. Why is this need more urgent than …

Extend Laptop Battery Life

Tips to extend laptop battery life

If you want to use your laptop in an airport, a co-working space, or a cafe, the first thing you would look for is a power socket. If you are not lucky enough to find an available outlet, you’ll have to depend on your laptop’s battery (assuming it still has power after your last charge). The following tips should optimise …

Cloud security: Everything you need to know

Cloud technology is becoming more pervasive every day. A Forbes report found that 77% of enterprises have at least one application or a portion of their enterprise computing infrastructure in the cloud. But somehow, myths about its lack of security remain. Hands-on management Unless you have an over-inflated budget, relying on local copies of data and software means your IT staff is …